Maryland, USA
Bel Air, MD 21014
Phone: 443-356-6199
Location
The Philippines continue to enjoy the confidence of world leading companies for its high levels of IQ per-square-foot and the technical mastery of its human resource to deliver high performance products and services.
Global Smartsourcing has chosen Cebu (in central Philippines) to be the center of our outsourcing facility for its well-educated and English-speaking workforce. The attitude, exceptional talent and sense of community are a perfect recipe not only for front office operations but for software and creative development.
Redundancies
Aside from on-premise, desktop and network security, Global Smartsourcing has invested a comprehensive backup infrastructure to ensure continued operations during unexpected events like power outages, fortuitous events and other emergencies. The fall over systems cover the following critical areas:
- In-House Datacenter with Redundant Servers
- Incremental Daily and Full Weekly Data Back-up
- UPS and Fluctuation-Protection Devices
- Email and Alternative Email Systems
- HDD/Disk and Internet Storage
- Temporary Premises
- Redundant Internet Connections
- Software (Serial Keys, Drivers, Network Settings)
- Vendors/Suppliers of Components and Hardware
We also enforce policies on preventive measures and maintenance to ensure that all systems are up and running on a consistent basis and for our teams to respond immediately to both internal and external disasters.
Language and Communication
Global Smartsourcing strictly adheres to the usage of English as our standard in documentation and communication. You can also enjoy direct, freeform communication with our project managers, team leaders, or any team members by Internet Messaging, Web or teleconferencing and VOIP on a daily basis.
Knowledge and Experience-based Resources
Aside from internet and printed resources, Global Smartsourcing provides an organized and central repository for based-on-experience and external documentations; whitepapers; presentations and case studies to serve as our knowledge resource for both present and future projects.
The knowledge inventory is updated on a regular basis providing diverse topics on the latest technology, graphic design, market trends, digital imaging, multimedia and, development and outsourcing models.
It is not an uncommon sight in our facility to see many of our people make use of their free time to learn more about their skills and the projects they are working on. Global Smartsourcing provides this convenience to empower and enhance further the knowledge and expertise of our talent pool.
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